South Coast Movers - ReviewsReal-time Customer Service (page 8)
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CUSTOMER
Phyllis
Close
****th, I am at the
apartment waiting on movers.
1/6/18 12:16
PM
Phyllis, I
just talked to your movers and they are still
in your move window...their ETA to your
apartment is 45 mins.
1/6/18
12:16 PM
Hello,
Phyllis, South Coast Movers. Just
looking for some feedback to see if all went
well with your move.
1/8/18
12:18 PM
Yes ****k and
Gab****l were very nice and professional. I
referred you services to my niece. She will
need a mover soon...
1/8/18
6:19 PM
Great, we'll
look out for your niece. Have a great day.
1/8/18 6:33 PM
Tysha
Close
Hi Tysha,
South Coast Movers. I can get you in
tomorrow between 10-12 noon. I just need
your move from and to addresses.
1/9/18
11:59 AM
Tysha, your
movers should be there right about 12 OK??
Okay 👍
1/10/18
11:33 AM
Tysha,
South Coast Movers. Just a follow up to see
if all went well with your move and were you
charged what you were quoted.
1/11/18
9:29 AM
It went
great....I thank you so much...I need you
again I will call in a minute.
1/11/18
9:36 AM
Glad we
could help you out at the last minute...have
a great day!
1/11/18
9:38 AM
Villina (several moves)
Close
Moving
furniture to storage from extra space
storage:
**45 Richmond, houston, tx 77027.
Moving it to: Public Storage **32A Westheimer Road Houston, TX 77027.
**45 Richmond, houston, tx 77027.
Moving it to: Public Storage **32A Westheimer Road Houston, TX 77027.
1/9/18
4:08 PM
Villina,
you are all set between 1-3pm tomorrow,
your movers will call or text you 1/2 hr
before they get to the storage so you guys
can meet up together.
1/9/18
4:12 PM
Thanks.
1/9/18
4:17 PM
Villina,
thanks again for the repeat business. Call
us whenever you need your move out. Have a
great day!
1/11/18
9:44 AM
Yes I
will, thanks again.
1/11/18
9:51 AM
Tessa E (several moves)
Close
That
works for me! Thank you.
1/19/18
2:50 PM
OK,
good but don't go to the storage until
your movers call you to meet you there.
1/19/18
2:51 PM
Ok
sounds good. Friday the 26th yes?
1/19/18
2:52 PM
Yes
ma'am.
1/19/18
2:53 PM
Perfect.
1/19/18
2:55 PM
Tessa,
are we still on to move you out of
storage tomorrow? South Coast Movers?
1/25/18
5:54 PM
Yes,
thank you.
1/25/18
5:57 PM
OK,
wait until they call you so you both can
meet at the storage at the same time.
1/25/18
5:58 PM
Ok
1/25/18
5:59 PM
Tessa,
South Coast Movers. Just a follow up to
see if all went well with your move and
a thank you for the repeat business.
1/27/18 1:10 PM
Everything
went well thank you.
1/27/18 1:12 PM
Bobby B (repeat customer/fail)
Close
Bobby,
South Coast Movers. Sorry for the
delay I was seeing if we had moves
come up in your area on the 5th or
6th...none. Best I can do is $**5
coming out of Missouri City. Let me
know if that will work.
2/3/18
2:17 PM
That will work!
2/3/18
2:28 PM
I can get you a window
between 12-2 on the 5th. I just need
your apt# on Memorial Heights.
2/3/18
2:31 PM
****10, I appreciate you
2/3/18
2:37 PM
You are all set, your movers
will call or text you 1/2hr before
they get out to your house. Thank
you for being a repeat customer too.
2/3/18
2:39 PM
Thank you.
2/3/18
6:56 PM
This is Bobby Burch. I was
given a window of 12 to 2pm to be
moved today. My roommate was waiting
at the house for your company, but
can not wait any longer. We will
have to reschedule. Can we do the
move tomorrow in the morning. If
not, I understand.
2/5/18
2:02 PM
Bobby, we apologize for that
missed move. There were some office
issues that has just been resolved.
Being a good customer and patient
person I will take $*0 off and get
you back in the saddle between
10-11am. tomorrow.
2/5/18
3:27 PM
Thank you. I hope to see
y’all in the morning.
2/5/18 3:29 PM
Yea they'll definitely be out
to your place tomorrow and will call
or text you 1/2hr before they get
there.
2/5/18 3:38 PM
Ok...thank you.
2/5/18 3:41 PM
Bobby, we are looking at rain
tomorrow, can we get your crew out
between 8-10am? Just trying to stay
ahead of the rain.
2/5/18 6:23 PM
Sounds great!
2/5/18 6:57 PM
Will do, they will call or
text you 1/2hr before they get to
your house, have a nice evening!
2/5/18 7:00 PM
Hello Bobby, Sorry again for
the fumble with your move. Glad to
see it came back together and thanks
again for being a return customer.
We really do appreciate it and hope
it reflects in our service and
prices.
2/7/18 4:35 PM
Thank you! Y'all did a great
job!
2/7/18 4:36 PM
Julie B (several moves)
Close
Thanks
can y’all please call/text my
fiancé’s phone. 713 *** 40*9?
2/5/18
4:46 PM
I believe
we have his number from his last
move. I'll add the number and
they'll call / text him 1/2 hr
before they get there...is there a
gate code?.
2/5/18
4:51 PM
Yes. #4**5
2/5/18 4:51 PM
OK, you
guys are all set. Have a nice
evening.
2/5/18 4:53 PM
Just a
heads up we have 90% chance of
rain tomorrow...we'll get it done
but expect rain delays OK?
Delays regarding
yalls arrival time or just the
moving process? Either is okay. Just
wanted to be sure we are prepared
on our end.
2/5/18 6:45 PM
No
rain...you crew has one small move
before you. It is a 90% chance of
rain, that and traffic slows down
moving. Just wanted you to be
aware.
2/5/18 6:48 PM
Okay thank you for
the heads up!
2/5/18 6:49 PM
Julie,
South Coast Movers. Just a follow
up to see if everything went well
with your move.
2/12/18 12:39 PM
Yes went well.
Thanks!
2/12/18 1:06 PM
Conner B
Close
South
coast this is Connor. My move
quote is a flat rate according
to my inventory correct?
2/10/18 1:26 PM
Yes
that
is correct. That rate consist of
inventory, stairs and miles.
2/10/18 1:32 PM
OK can
I
set this up for 2-11-18 for that
time frame?
2/10/18 1:36 PM
All
set,
just make sure the info you
provided with contact number and
addresses are correct.
2/10/18
1:42 PM
Just a
follow up on your move to see if
your final price was what you
were quoted and about the
service you received from our
company.
South Coast Movers.
2/12/18 7:02 PM
It went
great! Those guys were so fast.
GREAT move again! The price
was exactly what I was quoted.
Thanks sooo much!
2/13/18 10:08 AM
| This format
of open text is something we started back
in March, 2017. Something that not only
helps with communication but also gives
our customers a majority of our
discussions concerning their move, move
cost, moving date etc.
Most people who do receive a good move simple does not have time or just don't care to give an online comment with Yelp, Google, Facebook and other media sites. There are a lot of moving companies, well not just moving companies but companies in general that will give discounts for a few stars somewhere online. There are even people who have contacted us on how they can post 5 Star reviews on Yelp and other reviews services for a fee. South Coast Movers would not suggest for any business to adopt these practices. A Company has to realize once their company start paying for this type or service should be warned that they can not stop paying for that type of reviews for their company. Why? Because these same unscrupulous people can remove the 5 stars they fraudulently posted and begin to 1 star your company or write scams about your company if they are not paid. Movers to and from:Dallas / Fort Worth - Austin - San Antonio - Lufkin - Lubbock - Corpus Christi - Beaumont - College Station - Bryan - Galveston South Coast Movers can get you moved from Austin to Houston as well as moving you from Houston to Austin. Need a packing service for your city to city move? See our low prices when moving from Houston to Austin |
