South Coast Movers - Reviews

Real-time Customer Service (page 3)

This is a small portion of real-time planning with South Coast Movers and our customers along with stamped dates and time. These are a few of our customers that we have communicated with via text. Everyone can't be on their phones planning personal services or talking over the phone and being at their place of employment so we make it as convenient as possible to plan your move with our moving company.

South Coast Movers also gives verbal move quotes and book moves over the phone. After we give a verbal move quote, we follow up with a texted move quote or most of the time we just send out an email with an estimate and move confirmations.

     SOUTH COAST MOVERS

     CUSTOMER

Villina B (Repeat customer)
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     Just a follow up on the move quote we sent you. Would you like to set that up? South Coast Movers.

2/28/17 12:32 PM

     Hi, I actually didn't get anything in my email. ********ab@gmail.com

2/28/17 1:03 PM

     OH It was spelled with 2 L's I will resend now.

2/28/17 1:10 PM

     All set Mon. between 10-12. Your movers will call or text you 1/2hr before they get out.

3/8/17 4:16 PM

     Thank you confirming 10am to 12pm

3/8/17 4:18 PM

     Hello Villina, South Coast Movers. Just a follow up on our services when we moved you. Your input would be helpful.

3/10/17 11:32 AM

     Is there a survey? I was happy with service.

3/10/17 11:49 AM

     Great, and thanks for the input.

3/10/17 11:49 AM

Conswela A
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     Please don't forget me Saturday morning this is conswela alexander

7/5/17 1:00 PM

     No you are all set, your movers will call or text you 1/2hr before they get out to your storage.

7/5/17 2:52 PM - Delivered ✔

     Just a follow up on a move service you had with South Coast Movers to see if you were satisfied with our service.

8/3/17 6:57 PM - Delivered ✔

     They where a bit slow

8/3/17 7:01 PM

     Thank you for your input...have a great evening.

8/3/17 7:03 PM - Delivered ✔

     You as well

8/3/17 7:14 PM

Badou
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     ****ndecky@gmail.com this is Badou for Ouly

7/17/17 1:40 PM

     OK, I have you booked and I'll send a confirmation email.

7/18/17 9:03 AM

     Hello Badou, South Coast Movers. Just a follow up to see if your estimate move was as quoted and our movers were professional and got you moved to your storage as you would have expected them to do so.

8/3/17 6:53 PM

     Yes it was thank you.

8/3/17 7:11 PM

Brittany (Referred customer)
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     I just got your vmail, but I can get your move done Sat. for a total of $**0, with bed set-ups. South Coast Movers

7/11/17 9:23 AM

     Thanks for the quote and sorry i missed ur call. What's the hourly rate?

7/11/17 9:25 AM

     It would be more:

HOURLY RATE MOVE $*5 PER HR.
$*5 TRIP CHARGE
2 HR. MIN.
2 MAN CREW TRUCK / CARGO TRAILER
EST COST: $***.00

7/11/17 9:28 AM

     What would i need to do yo schedule? Would 6 large boxes be extra?

7/11/17 9:37 AM

     I can do the 6 extra boxes at the same cost but anything else I'll have to charge you. I can get movers out between 2-4 on Sat. We are about booked out on that date so let me know ASAP

7/11/17 9:46 AM

     That's perfect. What info do I need to send you to get locked in?

7/11/17 9:47 AM

     I have all the info I need. Your movers will call or text you 1/2hr before they get out to your place but just expect them between 2- 4pm this Saturday.

7/11/17 9:50 AM

     Can i put another numbet on file? 832-893-6646

7/11/17 9:51 AM

     OK, I just added that number to your invoice.

7/11/17 9:53 AM

     Thank u so much!

7/11/17 9:53 AM

     Hi, did u call this morning?

7/15/17 9:42 AM

     I see we had some miss communications with what company you hired. South Coast Movers. Just a follow up to see if everything worked out for you.

8/3/17 6:56 PM

       Every thing was great. The movers did a great job!

8/3/17 7:00 PM

     Thank you for your input...Have a great evening.

8/3/17 7:02 PM

Rex L
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     Rex, South Coast Movers. We are good for a move date on 8-2-17 and arrival time between 10-11am. Let me know if you need another date or time.

7/27/17 3:51 PM

     Just an early heads up...your movers should be out to your place right about 11am...OK?

8/2/17 9:47 AM

     Hello Rex, South Coast Movers. Just a follow up on your service today to see if all went well and your cost was as quoted.

8/2/17 6:39 PM

     Everything went great the guys were hard workers

8/2/17 7:35 PM

Rachel H (Repeat customer)
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     Hi Rachel, I do see quit a few move invoices from you. We can still give you the same rates you had a few years back. Just let me know what day you want to move your daughter

7/14/17 4:32 PM

     July 21 as early in the day as possible.

7/14/17 5:42 PM

     I'll get you in between 9-11, just send the pickup address. Your movers will follow you to the new place or you can send that address as well.

7/14/17 5:49 PM

     Thanks. I get back with the pick up address

7/14/17 5:50 PM

     OK, I have you booked...

7/14/17 5:52 PM

     Good morning. The starting address is ***31 Washington Pasadena 77503. Thanks

7/17/17 8:14 AM

     Ok thanks for the move from address, all set.

7/17/17 8:16 AM

     Just an early heads up, your movers should be there right about 10am.

7/21/17 8:31 AM

     Thanks

7/21/17 8:36 AM

     I see your movers kept you right at the min cost...great and thanks for the repeated business. Have a great weekend.

7/21/17 4:49 PM

     They were great!

7/21/17 4:50 PM

Jack S (Referred customer)
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     Jack, South Coast Movers - we got your move form and called this number then got your Vmail. You also stated 7-6-17 is your move day correct?

5/29/17 2:18 PM

     Yes, we're moving within the same complex from a third floor two bedroom to a first floor two bedroom

5/29/17 2:32 PM

     Ok, what's a good time to call you so I can get you that move quote?

5/29/17 2:34 PM

     Are you available now?

5/29/17 4:06 PM

     Jack, South Coast Movers. Just confirming your move for 6-30-17 Are we still on?

6/29/17 2:37 PM

     Yep

6/29/17 2:40 PM

     OK, your movers will call or text you 1/2 hr. before they get out to your apartment but just expect them between 9-11am. Is there a gate code?

6/29/17 2:45 PM

     #19***

6/29/17 2:51 PM

     Hello Jack, South Coast Movers, just a follow up on a move you had with us to see if all went well with you.

7/18/17 9:53 AM

     It went perfectly!

7/18/17 9:54 AM

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South Coast Movers - Reviews

Real-time Customer Service (page 3)

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